Communication and social Integration

Communication of trust can facilitate cooperation and social integration (Cf. Wenzel, 2001, page 344). The effects of workplace communication on social integration are the focus of a study carried out at the University of Arizona:
http://spp.sagepub.com/content/2/1/65

Trust and Face-to-Face Communication

A study by the University of Illinois emphasizes the importance of face-to-face communication in establishing trust:
http://www.dailyillini.com/news/2010/08/02/ui-study-technology-not-always-best-tool-for-communication

Trust between Co-workers

A study by the University of Goteborg which focuses on the question of how to develop and foster trust between co-workers:
http://www.ufn.gu.se/english/News/newsdetail/the-luxury-of-engaged-co-workers-requires-consistent-and-persistent-leadership-.cid942328

Trust and Lies

A study at the University of Toronto has shown that a trusting attitude influences the ability to recognize lies:
http://spp.sagepub.com/content/1/3/274

A paper by the University of Muenster

A paper for an exploratory empirical study by the Faculty of Economic Science at the University of Muenster on the communication of trust:
http://www.wiwi.uni-muenster.de/orga/forschen/publikationen/arbeitspapiere/arbeitspapier39.html

Study by the University of Innsbruck

This study produced some interesting findings despite the fact that it does not take account of the "communication of trust" element:
http://www.uibk.ac.at/ipoint/news/uni_und_forschung/748527.html

Accent and Trustworthiness

A study by the University of Chicago on the effect of a foreign accent on trustworthiness:
Lev-Ari, Shiri; Keysar, Boaz: Why don't we believe non-native speakers? The influence of accent on credibility. Journal of Experimental Social Psychology, 2010.

Communication of Trust

In a social-sciences analysis of the general conditions of trust, the fact which it is essential to take account of is that the success of the cooperation is uncertain (Cf. Wenzel, 2002 ).This is of vital importance: trust involves opening oneself to uncertainty; it is linked with the acceptance that the subject of one’s trust, could potentially cause damage. Assuming a social problem that can only be solved through cooperation, the ‘truster’ subconsciously takes the first step by conceding that the trustee is free to reciprocate in the project or to do so step-by-step.

In order to guide the actions of the trustee in the desired direction, it is necessary to communicate with him positively and directly; both parties must interact. It is only in this kind of communicative, interactive, sequential exchange that a unilaterally initiated cooperation project can be successfully realized (Cf. Wenzel, 2001).

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